karen0205
toddoc33: You ordered April 2 and haven't received an invoice yet? What?? Please tell me you meant August 2, even that is still too long.
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I have to tell you, their website is set up poorly. The ordering system is ridiculous. You have to order and then wait for them to email you about payment? Whoever advised the artist to set the website up that way really did them a disservice. The artist must never buy anything on line themselves or they never would have agreed to that. You can add a paypal checkout to the website and it would have been much easier or they could have set up a shop on etsy and had it been a smoother experience. People understand "pre-order" and are willing to pay and wait for it to be shipped.
Also, almost $13 to ship 2 decks is way too much. They will fit in the flat rate priority envelope or legal size envelope for $6. Personally, I would do everything possible to make the ordering easy and shipping as inexpensive as possible. Buyers don't want to have to go through all this emailing, etc. to place an order.
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I have to tell you, their website is set up poorly. The ordering system is ridiculous. You have to order and then wait for them to email you about payment? Whoever advised the artist to set the website up that way really did them a disservice. The artist must never buy anything on line themselves or they never would have agreed to that. You can add a paypal checkout to the website and it would have been much easier or they could have set up a shop on etsy and had it been a smoother experience. People understand "pre-order" and are willing to pay and wait for it to be shipped.
Also, almost $13 to ship 2 decks is way too much. They will fit in the flat rate priority envelope or legal size envelope for $6. Personally, I would do everything possible to make the ordering easy and shipping as inexpensive as possible. Buyers don't want to have to go through all this emailing, etc. to place an order.